Frequently Asked Questions
Who is it for?
If you need a business card then Haystack is for you - no matter how small or big your business is.
Haystack is meant to replace your need for paper so you will never forget your card or lose other people’s cards again.
Going digital also means getting smarter about the way you manage your contacts, updating your personal details and tracking your results.
And…Haystack cards are made to stand out, so if you want to impress the people you meet and put a face to your details - you came to the right place! Click here and check it out for yourself.
Will I still need paper cards?
It’s totally up to you. Our goal is to eliminate paper cards and create a smarter and more impressive way to share your details (plus being eco-friendly).
Most of our users report back that after sharing their card three times, they can’t even think about using paper cards again. However we get that everyone is different and you can always carry a few with you “just in case you meet someone who doesn’t own a phone”…
Give it a go and see if you could also let go of paper - start your free trial here.
Who can I share it with? Do they need the app as well?
You can share it with anyone!
Doesn’t matter what phone they have, whether they have the app, or what shoes they are wearing - your Haystack card will just magically work.
Ps. the recipients would not be required to sign up to anything, or download an app. Just your contact details - front and center!
How can I share my card?
Download the app, create your card in seconds, and share it via email, SMS, Whatsapp and even Slack, Trello, Airdrop etc. - Cool ha?
Can I have more than one card?
You sure can. Just add another card with a different design and details. When it’s time to share it - just choose the one you need to share and use it.
Is it safe? Will you spam me?
We take security very seriously. That’s why we are using top notch servers, protocols and industry best practices. Click here for more technical details or feel free to contact us directly if you have a specific concern.
Will you spam my contacts, or sell my data?
We don’t spam you or your contacts. We don’t sell your data either.
While other platforms use advertising to generate revenue, Haystack does not. In fact, we are the complete opposite - we are all about enhancing your personal and company brand. Our monetization services reflect this approach, by adding more and better ways to make your personal and company brand stand out.
What’s the difference between Business and Free accounts?
With our Business account you have access to the Admin Dashboard where you have more options to edit the card templates for your brand/business. You also have access to card analytics, email signatures, Export to CRM, onboarding help and business support. Visit our pricing page to learn more about the different plans.
Do I get a digital Email Signature as well?
Digital Email Signatures are part of our Business & Enterprise packages. Click here to learn more about the different packages.
Is CRM Auto-Sync part of the Business package?
Yes. Auto-Sync is available for a select number of CRM platforms. For all other CRMs, we have a CSV export feature which connects your Haystack contacts to pretty much everything. Click here to learn more about the CRM Auto Sync.
Are there any hidden fees?
Not at all. If you choose the free plan - it’s free forever. And if you choose the Business or Enterprise plans you can cancel anytime. Click here to learn more about our pricing plans.
What languages do you support?
The app can scan cards in more than 25 languages, and send messages in English, Spanish, Portuguese, Italian, and French. The app is an English native app, and we are working on bringing deeper language support in the upcoming updates.
What payment methods do you accept?
We accept all major credit cards.
Can I create multiple cards?
Yes. You can create as many cards as you’d like, and manage them separately.
Can I create cards in more than one language?
Yes. You can create multiple cards in multiple languages so you can share your Haystack Card with people in their native language.
Couldn't find the answer you were looking for? Our support team will be glad to help you out. Click here to ask us anything.